Panera Bread

Reviews about Panera Bread

• 5 / 5

  By Cedric Payne
  Great atmosphere, great food, and great customer service.
  April 05, 2017
• 1 / 5

  By Adria Vittitow
  This is by far the worse Panera I have ever been to. The food is fine but the service is atrocious. On multiple occasions, I have placed the rapid pickup orders from this location to pick up on the way to a business meeting. They repeatedly have not placed the order on the shelf so then I have to wait in line to find out where the order is located which defeats the purpose of the rapid order. This last visit, I again had to wait in line because my order was not where it was supposed to be and the girl working the counter was complete dismissive and told me I had to talk to the catering person. So I wait to talk to the catering person who the girl didn't go get and who was not out front only to find that they do not have my order in catering. I hear the catering person and the front counter girl talking and the girl says, "Oh, yeah, that was a rapid pickup order. I haven't had time to get it ready." Then she walks away to help someone at the counter. At this point, we are 10 minutes past my pickup time. She didn't express the least bit of concern that I had been waiting 10 minutes for a dozen bagels which shouldn't take but a minute or two to throw in a bag since I wasn't even having them sliced or toasted. The manager had to come over to get the order together. He was the only person to express any concern for their failure and it was just a "sorry for your wait." And thanks to the front counter girl, I was late to my appointment. I won't be returning to this Panera. There are places with similar food and way better service.
  December 27, 2016
• 4 / 5

  By Ary Trinidad
  Food is great but limited to lots of carbs and sugar is high in a few items. Not really much of a selection for us who are cutting processed carbs.
  July 08, 2016